We are a two way radio (Motorola/Kenwood/Zetron) sales and service company for over 30 Yrs. We have seen your products at a lot of cell sites where we install repeater systems. Your product stands up very well.

Thank you very much for your very prompt response to my query. Rhonda Couch does an excellent job. We hope to do much business with DDB in the future.

Thomas,

I wanted to take a minute and tell you how pleased I have been with Rhonda Couch. I have been working with her over the last 6 months and have received excellent service. She does a very good job at making us at Lane Valente feel like we are her only customer. Her hard work, good attitude, and follow up is greatly appreciated. She must be an asset to your team, she has been to mine.

Dear Mr. Esteves:

This letter is to report the satisfactory performance and reliability of DDB Unlimited’s R7 Series cabinets since its initial installation in Clearwire’s nationwide 4G Network.

Clearwire is the pioneer in 4G and builder of the first 4G Network in the country. The Clearwire 4G mobile broadband network now reaches 130 million people in the U.S. and covers over 70 of the top U.S. markets. Our network expansion represents one of the fastest in history, and our 4G network is highly scalable and backed by a wealth of spectrum.

DDB Unlimited’s R7 Series cabinet was first installed in our network in 2004 and has been in continuous service since then.

Clearwire is using the R7 Series cabinet to house 4G network equipment at over 14,000 telecom sites nationwide.

With over 14,000 cabinets deployed over the same number of telecom sites Clearwire has been successful in launching a nationwide network supporting 130 million customers. The cabinet has evolved since its conception to better suit our equipment needs with HVAC cooling so know DDB offers in-house engineering support to custom make a cabinet configuration for any application.

DDB Unlimited’s product has performed reliably in these challenging applications since the initial installation. DDB Unlimited’s support of its products has been completely satisfactory, as well.

I have no hesitation in recommending the R7 Series cabinet for acceptance by the RUS and addition to the “List of Materials”. The RUS may feel free to contact me if there are any questions about this letter or about our experience with DDB Unlimited and its products.

Yours very truly,

Mark Heise
Systems Engineer

Mr. Mahorney,

The City of Branson recently purchased three electrical enclosures from DDB Unlimited for a radio project. I wanted to communicate to you how that experience went. As a little background, the current Branson Police and Fire radio system was put into operation in 1993. The City was approximately 9 square miles and the main development was along MO76 highway, called “the Strip”. Since 1993, the City has grown to over 22 square miles and has had considerable growth in every direction and of every kind. As rapidly as the City grew, the effectiveness of the radio system declined. Currently, officers and firemen often have to resort to personal cell phones, as their portable radios are not able to communicate with our Communications Center. Officers have been in foot pursuits and altercations with suspects and firemen have been in dangerous emergencies, without the ability to request help or communicate on their radios. We have been working on a project for over two years to add a voted receiver system to enhance the ability of our public safety personnel to communicate. As you are aware, the tough economic times have impacted every portion of society, including tourism, which is the primary revenue source for the City of Branson. That being said, we are on a very tight budget for this project and as two of our receiver sites require equipment being placed in water towers, it necessitated NEMA cabinets in those locations. Unfortunately, the cost of NEMA certified cabinets placed the project in jeopardy.

I came into contact with your company through a Google search. I phoned and spoke with a sales person in the early summer. He told me of your refurbished units and we made a plan to pursue this option, once the project received City Council approval and funding. A few weeks ago, I recontacted your company and spoke with Thomas Pena. Through this process, Thomas has gone above and beyond to help us obtain the cabinets we need. He has mentioned his manager (I do not know his name) on several occasions and that he has been instrumental in this purchase as well. Through the dozens of phone calls and emails, I have found your receptionists to be very congenial and professional and Thomas to be an outstanding help. I commend your staff for all their work in helping the City complete this project. I have no doubt that when we receive the cabinets, their quality will show the same professionalism and concern for the customer that I have experienced with your employees.

To us, this is not just a purchase of electrical enclosures. This is a part of a vitally needed public safety project that will ensure the safety and wellbeing of our police officers, firemen and the residents and visitors of the City of Branson. I cannot stress enough that we believe this project will save lives and Thomas and your staff have helped to bring it to pass. Thank you does not seem adequate, but you have our appreciation and thanks. Please commend Thomas Pena for us.

“We went over to see the boxes today. They are first rate. We are very impressed. By far the best on the market.”

We are currently installing the Outdoor enclosure we purchased from you and are happy with it. You guys make a great product.

"DDB has ALWAYS been great to work with from my perspective. Ease of working w/ the people! Working to tweak the product to the customer's needs. Delivery! From my perspective, you have all my customers cabinet business where applicable."

John, thank you and Jamie for all your help. Getting your product out ahead of schedule and dealing with all my address changes was top notch. I just wanted to thank you both for your help and a job well done.

John and Jamie,

Thanks for the quick response. I have attached a PO for two of the MT-DX shelves.

The two enclosures arrived yesterday in perfect condition and they are beautiful. Everything was assembled exactly as we ordered it and frankly, they are very impressive. Thanks again for your help in providing these cabinets for our customer’s custom requirements.

My best regards.

Good Afternoon Bryan –

I am sending this email to you but, I truly hope that this email will float throughout your company and makes its way to all concerned.

We recently were in need of 2 antenna enclosures (approx 62 x 51 x 42 item number: ZZ-2OD-62DDXC) along with 6 AC units (one mounted on each side of the enclosures and one sent as a spare) – I can only imagine that this is no easy task in itself to construct such items. To add more complication to the matter, we were desperate to get these enclosures before a specific date. After speaking with you and being informed of a standard 4-6 week lead time plus a 3 day ship time, I was a little nervous about us meeting our strict schedule. With the concern for time, I made phone calls to the point where I felt as if I was being “pushy” even though I was not trying for that effect.

Every single time I was in contact with you, I must say, you were extremely patient and very knowledgeable. I must thank you for that! As far as the time line of the whole process; I / we all are extremely impressed! The PO was generated from our procurement department somewhere in the late part of the first week in February. During the building process, I received courteous updates as to the construction status. I must thank you again! Then, to top it all off, we received the enclosures approximately 3 weeks early!!!! Impressed yet again!

So, to Bryan and the rest of the people who were involved in any part of our endeavor …
Thank You Very Much!